Silent Method Records

Shipping Info: All orders are shipped within 48 hours Monday - Friday 9am - 5pm.

Carriers

At this time we only use USPS to deliver our orders:

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Return Policy: Returning an Item:

The item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

Contact silentmethod1@gmail.com to request a refund and we will assign you a tracking number.
Ship Item to:
9019 W. Iona Way
Peoria, AZ
85383

Return Exceptions:

Any opened physical releases may not be returned.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.